Reviews

"We've been with State Farm for about 3 years. This branch has always been amazing. They reply within the day and they get things done. Erika took care of us today. We had to cancel our home insurance because we sold our house. This would have removed our multi policy discount so she recommended other options which were incredibly affordable. Very happy with our experience. Highly recommend."

"Erica helped me out big-time got me the insurance I need with no hassle very professional. I will tell all my friends and family about her again thank you very much for all your help."

"Reading through all of these comments just affirmed my entire experience -- working with Erica Perez was stress free and a joyful experience. It is abundantly evident that she cares about the people she's serving, and not once did I feel as though she was trying to sell me something for the sole benefit of her office. She truly met all of my insurance needs, covered all of the blind spots, and did so with a great attitude and personal connection. Most of the time "you get what you pay for" is true, but in this case I feel like I received exceptional service at one of the most competitive, lowest rates in the market! Thank you Erica!"

"Real people, not AI. Erica always responds, helps me out, and follows through quickly and efficiently."

"We decided it was time to review our insurance needs and get some new quotes. Danielle and the team at Kathleen Banse - State Farm Insurance Agent were so professional, took the time to explain our options and answer all of our questions. And we had a ton of them. Their communication was spot on. I can't say enough about how easy they made the process of switching over our house, cars and boat. Give em a call."

"I needed some help with an auto loan and just wanted to leave a review to express my appreciation, especially to Erica Perez. She was very helpful and knows how to get things done ASAP!"

"Danielle Lewis was fantastic! She was quick to respond, easy to work with, and made the whole process smooth. Highly recommend!"

"Erica is the best!"

"Erica was incredibly helpful, thorough, and patient throughout our experience switching insurance providers. She took the time to walk our family through all the details and never made us feel like any question was too small. Her knowledge and genuine willingness to help made the entire process so much easier. We highly recommend Erica!"

"I have had excellent experiences with this State Farm office. Erica Perez made each experience positive and seamless."

"I LOVE State Farm!!!!! I have been in TX for over 8+ years and had State Farm in California which was able to transfer with me!!! ERICA is AMAZING! I can call for any quote, on home, car, life…. Etc. The pricing is still the best!!!!! Thank you again Erica for all the great help you have given."

"Erica was able to assist with our auto insurance. Answered all our questions we had very knowledgeable. Thank you. Totally recommend."

"If you want great service I would recommend State farm Kathleen Banse office in spring branch. Erica and the rest of team are awesome,they will take care of all your needs."

"Kathleen Banse and her team are outstanding. They're responsive, knowledgeable, and always take the time to answer questions and make sure everything is handled correctly. Excellent customer service and a pleasure to work with. Highly recommend!"

"I had a great experience working with Erica at State Farm! She was incredibly helpful, patient, and took the time to clearly explain everything about both our home and auto insurance. She really broke things down in a way that was easy to understand and made the whole process stress-free.

We had been with Allstate for over 8 years, but the prices had gotten outrageous. Thanks to Erica, we made the switch to State Farm and are now saving about half of what we were paying before!

If you’re looking for someone knowledgeable, honest, and truly helpful, I highly recommend Erica. She made a big difference for our family!"

"Erica Perez switched over my home, auto and life insurance and saved me hundreds! Erica made it easy for me and took the time to answer all my questions and made sure that I understood everything. Thank you Erica!"

"Erica was very efficient and knowledgeable in conveniently handling everything by phone. Much appreciated."

"Kathleen has been my agent for 13 years. It started with auto and homeowners insurance. Now she also handles my retirement money and my supplemental Medicare policy. I couldn't ask for a better agent. She's always there when I need her."

"Love working with them for our Booster Club! Not only do they have the best pricing for our policy needs, they are also friendly, quick to respond, and so helpful."

"Responsive customer service, prompt to answer questions, friendly staff. I highly recommend."

"Erica was amazing! I received what I needed very fast! Glad to work with this team."

"Danielle was phenomenal to work. I appreciated her professionalism and her caring nature to ensure we had the appropriate insurance to cover our needs. Highly recommend!"

"We are in the process of moving to Texas from out of state and wanted to continue our auto insurance with State Farm since we have been with them for 30 years. Erica Perez contacted our prior SF agent and coordinated a smooth seamless transition for coverage on our three vehicles. She is always professional and responsive. Feel like we really got a good one with Erica and the Kathleen Banse SF team. V/R Hal Reddoch"

"After repeated annual price increases & maybe more importantly, lack of good customer service after filing one roof claim over entire life of coverage to car & home, I decided it was time to look around.
I connected with the Texas State Farm office of Kathleen Banse.
In less than 48 hours, all my questions were answered, I had a significant savings, better coverage & confidence that my follow-up service if needed would be outstanding from Kathleen & her staff.
Plus, if my needs change, this location clearly offers a full range of products & services as my needs may change.
All done…what a good feeling."

"Erika is phenomenal! Always available and always helpful. So glad I am with State Farm!!!"